Processing Time

All orders are processed within 1–2 business days after confirmation.
You’ll receive a WhatsApp or email notification once your order has been packed and shipped.

Shipping Coverage

We currently ship within Malaysia only — covering both West Malaysia and East Malaysia.

Shipping Fees

🎉 Good news! Shipping is always FREE on every order — no minimum purchase required.

Estimated Delivery Time

• West Malaysia: 2–5 business days

• East Malaysia: 3–7 business days

⏰ Delivery times may vary slightly during public holidays or peak seasons.

Cash on Delivery (COD)

💵 Cash on Delivery is available nationwide.
Please ensure you have the exact cash ready when your order arrives.

Delays & Issues

We do our best to ensure timely delivery. However, delays may sometimes occur due to weather conditions, courier delays, or high order volumes.
If your order hasn’t arrived within the expected timeframe, please contact us for assistance — we’ll be happy to help.

Contact Us

For any shipping-related questions or concerns, please reach out to us:

💬 WhatsApp: +60184623259
📧 Email: info.goodsylo@gmail.com
🌐 Website: www.goodsylo.com